Shoppers have more choices than ever. And they’re willing to pay for experiences that make them feel more understood and in control. To thrive and grow, retailers need to think beyond convenience, assortment and price and find ways to connect and build relationships.

 

We help our retail clients with:

Insights
About customers and their shopping journeys, and your competitors.
Experiences
Campaigns, social platforms and customer loyalty programs.
Innovation
Technology to solve shoppers' needs and business challenges.
Manufacturer Engagement
Co-marketing program development & activation, strategic media selling, and category acceleration programs.
Education
Employee training tools and programs, communication portals, and activation platforms.
GROWTH STORY
Big Y
How we used branded content to earn 140,000 Facebook followers.
GROWTH STORY
Albertsons
300+ access requests to the Albertsons portal at launch.
GROWTH STORY
Walmart shopper journey
Gaining alignment of Walmarts customer experience by Journey Mapping.
GROWTH STORY
Walmart shopper playbook
How we lead training to gain stakeholder alignment.